AR follow up

This step in combination with denial and appeals management has the greatest potential to eliminate revenue leaks and if handled inattentively will erode the profitability of your practice.

Keep your AR balance under 5%!

Are you making FU calls on claims within 48 hours of payers payment deadlines? We do!

Knowledge and Experience

Our experience with payers and how they handle claims enables us to keep the AR balances of our doctors under %5. We have a dedicated team of AR Follow up personnel that have a documented set of policies and procedures that ensure that no valid code goes unpaid. They will keep you in the loop every step of the way letting you know if the payer intends to pay or not and what are next steps are until you get paid or your office instructs us to write off the code.

Your Control and Our Communication

When claims pass their ageing benchmarks we initiate account receivable follow up calls or online reviews to determine claim status. This information is updated in the system in our AR follow up reports that are accessible by you 24/7. We only come to you if we require additional information for a resubmission or appeals process, if we don't need additional information we initiate these processes ourselves.

Applied Technology

Our AR follow up module in our billing software , a HIPAA compliant 128 bit encrypted, password protected web based solution provides you with a user configurable account receivable report that allows you to drill down from aging buckets into an individual claim with it's complete claim history. That claim history contains information on what we have done and what we will do.